Success Stories

Naugatuck Savings Bank

Naugatuck Savings Bank Improves Backups, Bolsters Client Cecurity

Like many community banks, Naugatuck Savings Bank has had to maintain both its neighborhood, friendly feel while still offering a wide range of competitive, state-of-the-art technologies-such as online checking, online e-statements and free loan calculators.

So, it only made sense that the same dual focus on technology and community would enter into this Naugatuck, CT-based bank’s planning when it came to building a new facility in the area. According to Senior Vice President and CIO Roy Balkus, one important role of the facility was to serve a new, off-site disaster recovery function to ensure the bank could always access critical operational and customer account data, even when faced with a local data center outage.

Daily full backups at the bank had grown into a fairly complex and time-consuming process as well and involved over 20 instances of Symantec Backup Exec software at two locations, with just as many tape drives and tapes needing to be changed each day or sent off-site. With backup jobs requiring more and more time to finish, and file restores often taking more than a day, Balkus and the bank’s IT team decided to look at investing in new backup technology that could offer a simple off-site disaster recovery option, better security, and all around faster backups and restores.

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Luxottica

An Eye on the Future

Determined to get a clearer view of their customers, Luxottica U.S. turned to Waterbury, Connecticut based Innovative Information Solutions Inc. (an IBM Premier Business Partner), who supplied them with IBM’s Content Manager OnDemand report archiving solution.

Luxottica reps now get faster access to accurate infor- mation, which helps them manage customers more effective- ly. Not only is the solution resulting in higher productivity and lower overhead in the U.S., it gives the parent company a window on its North American operations.

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MidState Medical

MidState Medical Center Speeds Recovery, Saves Hours in IT Management

Growth, change and leading-edge technological innovation are cornerstones of life at Connecticut’s MidState Medical Center. Consisting of a full-service, 130-bed acute-care hospital and several satellites offices, MidState Medical metamorphosed from a local community hospital into a world-class medical facility affiliated with the larger Hartford Healthcare network. The medical center boasts patient satisfaction ranked in the top 10% of hospitals nationwide and among the top three hospitals in Connecticut.

For MidState Medical’s Information Services group, however, rapid growth hasn’t always been easy. "We grew mostly from a file/print server data center to now supporting over 100 servers with multiple interfaces and applications," said Jennifer Comerford, MidState Medical’s director of information services. MidState’s team initially envisioned that many of its IT needs would be addressed by Hartford Healthcare’s larger enterprise IS department, but instead learned it would have to handle some of them locally.

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